Returns Policy

Thank you for bringing a piece of What Liv Seas into your home. Because each print is made to order, I keep returns simple and fair.

Damaged or defective orders

Please contact me within 7 days of delivery at discover@whatlivseas.com with your order number and clear photos of the packaging and the issue. I’ll work with you on a replacement or refund for items that arrive damaged or have a production defect.

Unopened prints

If you change your mind, you may request a return for an unopened, unused print within 14 days of delivery. Please contact me before sending it back. Return shipping is the buyer’s responsibility, and the item must be safely packaged and in its original condition. Once received and checked, I’ll refund the item price (original shipping is non-refundable).

Custom framing and custom orders

Custom framed pieces and other custom orders are made specifically for you, so they can’t be returned for buyer’s remorse. If a custom piece arrives damaged or has a defect, please contact me within 7 days with photos so I can arrange a repair, replacement, or refund.

A note from Liv

Every order is prepared with care, and I’m always happy to help. If something doesn’t feel right, please reach out and I’ll do my best to find a fair solution.